Solutions

Healthcare teams

Consent and disclosure workflows that satisfy HIPAA, generate defensible audit trails, and keep PHI away from every surface it should not touch.

HIPAA

Profile and BAA available

Configured per tenant

2-person

PHI deletion gate

Two-staff confirmation required

Append-only

Audit trail

Hash-chained event log

0

PHI in notification content

Links only, no document data in email/SMS

Healthcare use cases EndorsedSign covers today

Every workflow below is available now. HIPAA profile and BAA are enabled at the tenant level by your account administrator.

📋

Patient consent forms

Capture informed consent for procedures, treatments, and research participation with a traceable signature and retention schedule tied to each envelope.

🏥

Intake and registration

Digitise paper intake packets. Patients complete forms from any device before arrival. Staff receive completed documents before the appointment.

📤

Release of information (ROI)

Authorisation requests are sent, signed, and tracked through a compliant workflow. The signed ROI and audit trail are stored in one retrievable envelope.

💊

Clinical trial consent

Multi-party envelopes support IRB-required multi-signer flows. Each version of the consent is a separate template. Audit captures every signing event.

📝

Staff policy attestation

Annual HIPAA training acknowledgements and policy updates go out as bulk sends. Per-staff completion is tracked and archived by retention policy.

🔐

BAA with vendors

Business Associate Agreements are sent and countersigned through the same workflow. No separate tool required for your own vendor compliance.

How a compliant consent workflow runs

  1. 1

    Prepare consent template

    Upload the consent form, place signature, initials, and date fields. Attach disclosure consent text that appears to signers before they begin.

  2. 2

    Send to patient

    Envelope is dispatched via email, SMS, or a pre-checked-in kiosk session. Patients sign with a one-time passcode — no app or account required.

  3. 3

    Countersign if required

    Clinical staff or a witness countersigns in the same envelope. Role order enforces proper sequence — patient must sign before staff counter-signs.

  4. 4

    Retain with retention policy

    Completed envelope, certificate of completion, and audit trail are stored under the HIPAA retention schedule you configured at tenant level.

How EndorsedSign changes the consent workflow

TaskPaper / email todayWith EndorsedSign
Capture patient signaturePrint, sign, scan — 15–30 min per patientLink sent to patient, signed in under 5 min from any device
Verify signer identityStaff checks ID manually, no recordOne-time passcode + audit event tied to signer email or phone
Store consent recordScanned PDF in shared drive or EHR uploadHash-sealed document + audit trail in tenant-scoped storage
PHI in notificationDocument attached to email — PHI in transitLink only in notification body — no document content in email/SMS
Two-person PHI deletionManual log entry, inconsistent auditProduct enforces two-staff confirmation before any PHI deletion
ROI audit on demandSearch shared drive or EHR — slowEnvelope search by patient, date, or form type in admin dashboard

HIPAA profile and BAA must be enabled by your account administrator. EndorsedSign is a business associate, not a covered entity.

HIPAA and compliance questions

HIPAA consent workflow — live in the admin workspace

Healthcare tenants see consents, authorizations, and patient activity in the same workspace as every other vertical.

Healthcare tenant admin dashboard in the EndorsedSign portal
Riverside Health dashboard — Enterprise plan, patient document volume, and named customers.

Start with the HIPAA profile in your sandbox

Start a trial and ask us to enable the HIPAA profile in your tenant. We will walk you through the BAA process on the same call.