Service agreements
Multi-party service contracts with approval gates, expiry controls, and documented lifecycle transitions — no more version confusion.
Legal review before counterparty signs
Role order enforced — no accidental sends
Reminders and expiry alerts
Configurable cadence per envelope
All roles in one sealed document
Approver, counterparty, countersigner
Lifecycle documented per transition
From draft to void — every event recorded
Service agreement workflows EndorsedSign covers today
Master Service Agreements
MSA sent with internal approval gate. Legal reviews and approves before the counterparty signs. Role order enforces the sequence.
Statements of Work
SoW appended to the MSA or sent as a standalone envelope. Each project engagement gets its own envelope and audit trail.
Recurring service renewals
Annual or periodic renewals sent as bulk envelopes. Track which counterparties have renewed in one view.
Amendments and change orders
Contract amendments go through the same approval-and-sign workflow. Amendment envelope references the original MSA in the document.
Service agreement lifecycle
| Stage | Without EndorsedSign | With EndorsedSign |
|---|---|---|
| Approval gate | Email thread with legal team; unclear version | Approver role in envelope; legal must approve before counterparty sees it |
| Counterparty signature | Email attachment + chasing | OTP link; automatic reminders; expiry date |
| Countersignature | Separate email; version confusion | Same envelope — your authorised signatory in final role |
| Amendment | New Word doc; risk of confusion with original | New envelope referencing the original; both archived together |
| Renewal tracking | Spreadsheet or calendar | Expiry alerts per envelope; bulk renewal dispatch |
Common questions about service agreements
Service agreements in the operations workspace
Set up an MSA template with approval gate in your sandbox
We will configure an MSA with legal-review approval and counterparty signing. Full workflow in one sandbox session.